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How can we assist you today?

Explore our support options to find the help you need quickly and easily.

ORDER STATUS

Track your order and stay updated on its progress.

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Shipping & Delivery

Shipping policies, delivery times, and shipping options.

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TRANSFERS

Transfer items to 2nd Amendment Armory

TRANSFER FORM

Frequently asked questions

Find answers to common questions about orders, returns, and more.

Orders

We can help if you need to check your order status, return or exchange an item, or even learn more about order pickup.

How can I track my order?
Once your order has shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the progress of your shipment.
What payment methods do you accept?
We accept Visa, MasterCard, American Express, and Discover. You can choose your preferred payment method during the checkout process.
Can I cancel or change my order?
Most orders are shipped within 24-48 hours, so you can cancel or change your order before it is shipped. If the order has already been shipped, you will need to go through our return process.
How do I apply a discount code?
To apply a discount code, enter the code in the designated box during the checkout process. The discount will be applied to your total order amount before payment is completed.

Returns

We can help if you need to check your order status, return or exchange an item, or even learn more about order pickup.

What is your return policy?
If you are not satisfied with your purchase, please contact us for a Return Merchandise Authorization (RMA) request within 10 business days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it, offer you store credit, or offer you a refund, less 25% restocking fee, based on your original method of payment. The product must be returned within 10 business days of the issuance of the RMA. All products must be packed in the original packaging, including any accessories, manuals, documentation and registration that shipped with the product. A 15% open box fee in addition to the 25% restocking fee (totaling 40%) will be assessed on any sealed product that is opened or removed from its original packaging.

If the purchase is a “Firearm” and the buyer was not able to complete the transfer due to local, state, or federal regulations, there will be no return allowed.

How do I initiate a return?
If you are not satisfied with your purchase, please contact us for a Return Merchandise Authorization (RMA) request within 10 business days of the receipt of the product.
How long does the refund process take?
Once we receive your returned items and verify that they meet the return requirements, we will process your refund within 30 days. You will receive a confirmation email once the refund has been issued.
Can I exchange an item?
We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.

Need Assistance?

If you can’t find the answer to your question, please fill out the contact form below, and our support team will get back to you as soon as possible.

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Hours of Operation

10 AM - 6 PM, Monday - Saturday

We're happy to answer questions or help you with returns.
Please fill out the form below if you need assistance.


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